From £3.15M media spend to £18.03M in donations
Challenge: Donation revenue was flat despite increasing ad spend. Tracking gaps meant the team could not see which campaigns were actually driving income.
Approach
- Restructured campaigns around donor value, not clicks or reach
- Rebuilt donation pages and introduced ask-ladder testing
- Implemented server-side tracking to recover lost conversions
- Built a weekly testing cadence for creative and audiences
Verified results
- £18.03M donation value from £3.15M media spend
- 5.71x blended return on ad spend
- 91,000+ completed donations tracked in a single portfolio
“For the first time we could see exactly where every donation came from — and the growth kept compounding.”
Return on ad spend
