Policies

Terms & Conditions

The terms that apply when you use the Grownex website and engage our marketing services.

Last updated: 12 October 2026

1. About these terms

By using this website you agree to these terms. Separate written agreements or proposals for services take priority over these terms where they differ.

2. Our services

The scope, fees, ad spend and timeframes for any engagement are set out in your proposal or service agreement. Advertising spend is paid to the ad platforms and is separate from our management fees unless agreed otherwise.

3. No guaranteed results

Marketing outcomes depend on many factors outside our control, including market conditions, competition, budget, your offer, pricing and sales follow-up. We do not guarantee specific rankings, leads, customers, revenue or return on investment.

4. Your responsibilities

You agree to provide accurate information, timely approvals and access to required accounts, and to ensure your services, claims and licences comply with Australian law and platform policies.

5. Intellectual property

Website content is owned by Grownex unless stated otherwise. Ownership of work produced for clients is set out in the relevant service agreement.

6. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to resupplying the services or paying the cost of resupply.

7. Governing law

These terms are governed by the laws of Victoria, Australia.

Questions about this policy? Email info@grownex.com.au.